With a focus on clinical supervision, patient comfort and punctuality, SMA brings a service unlike any other to the patient transport market today.

State Medical Assistance provides professional punctuality to guarantee our clients that we will have patients at their appointments on time allowing hospitals and medical facilities to take back control of patient movements and allow for greater efficiencies.

State Medical Assistance ambulances are state of the art, clean and comfortable allowing patients to relax and providing peace of mind that they will be delivered safe, happy and on-time.ope


How will our State Medical Assistance patient transport service nurse unit managers and hospital CEO?

Increase Efficiencies

Increased efficiencies within private hospitals are paramount to ensure maximised margins and quality care. State Medical Assistance enables hospitals to take back control of patient movements due to the confidence that if the patient is booked with State Medical Assistance then the patient will be transferred on-time.

Maximise Access To Specialists

Maximise access to specialists. Many medical specialists refuse ambulance patients due to their busy schedule and the inevitability of patients being hours late cannot be accommodated. State Medical Assistance allows medical specialists to keep to their schedule ensuring a healthy relationship with the facility.

Appointment Attendance

Many specialist and imaging appointments are hard to arrange due to the shortage in some specialties. This may mean that patients wait weeks or months in order to have an appointment. State Medical Assistance ensures patients do not suffer through appointments being missed and the inability to re-schedule.


State Medical Assistance work with a number of clients in this space, including:

Frequently Asked Questions (FAQ)

Is SMA licensed?

SMA operates under consent issued by NSW health under sect. 67E of the health services act to provide patient transport services.

Who uses SMA patient transport?

SMA is the preferred provider of patient transport services for Ramsay Health Care and also works with many other healthcare facilities and providers.

How will SMA benefit me as a patient?

As a patient you can expect to be comfortable on our state of the art powered stretchers. You will be taken care of by friendly and caring staff who will do their upmost to make your trip enjoyable.

Can my friend / partner / son or daughter come with me?

Room for the clinical escort and / or loved one to come along; SMA accommodates patient’s loved ones with the opportunity to support our patients with a seat in our ambulance to accompany a loved one.