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Setting the benchmark in the provision of quality and safe Patient Transport and Event Medical Services

State Medical Assistance (SMA) is Australia’s only private Patient Transport and Health Care provider Nationally Accredited to NSQHS standards.

We bring the experience, competence, governance, fleet, infrastructure and innovation required to deliver you a high quality, safe, flexible and value for money service.

Paramedics in front of patient transport vehicle

Our Team is There for You - 24/7, 365

SMA’s experienced operational, customer service and leadership team is backed by established systems, governance, recruitment, training and staff retention frameworks.

The capability, capacity, qualifications and organisational tenure of our people underpin SMA’s delivery of high quality, safe, reliable and patient centred health care services.

A Modern Ambulance Fleet Equipped to Succeed

Our ambulances are modern, clean, comfortable, fitted with the latest equipment, including power stretchers across the entire fleet, and stocked with all required medical supplies.

With fit for purpose vehicles maintained to strict quality standards, we provide you with excellence in Patient Transport and Event Medical services.

Inside the modern SMA Ambulance
Registered Paramedics

Leading Practice Governance to Deliver Service Efficacy

We believe strong governance is critical to ensure consistent and sustainable delivery of safe, accessible, equitable and professional patient care for our clients and their stakeholders.

This is why SMA implements a leading practice Corporate and Clinical Governance Framework that includes elements such as a Clinical Oversight Committee and an Occupational Health & Safety Management System certified to ISO 45001.


National Coverage and Capacity

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Call Centre

Our Client Stories

Jenny Best

Ward Clerk

Southern Highlands Private Hospital

Jen Armstrong

Stadium Operations Coordinator

Points Bet Stadium

Lorraine Pozza


Penrith Paceway

Richard Prior


Maitland Polocrosse
SMA Live metrics on phone, tablet and laptop

Patient Transport, Done Right

Our proprietary booking, scheduling and job management system, SMA Live, gives you real-time ETA’s, flexible scheduling and oversight of the end-to-end Patient Transport process.

Australian Owned Logo

SMA is proudly 100% Australian owned and operated.

Join our Team

See what a day in the life of SMA can bring for you.

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