Accreditations & Certifications

SMA are the only NSW-based private ambulance services provider certified to the NSQHS and ISO/IEC 27001 (Information Security Management Systems). We have the NSW Health Private Paramedic Authority and Wholesale Licences, and we hold ISO 9001: 2015 certification. We understand that safety is paramount in our operations and to the Destination NSW stakeholders and we hold certification to WHS standards OH&S ISO45001. SMA is also certified to the environmental standard ISO14001: 2015.

The table below summarises SMA’s current accreditations and certifications

Certification Certifier Cert No. Details
ISO 9001: 2015 – Quality Management Systems BSI FS 684054 Patient Transport and Event Medical Services
National Safety and Quality Health Standards NSQHS Version 2 BSI ACS NSQHS 684058 For the provision of Patient Transport Services and Event Medical Services
ISO/IEC 27001: 2013 – Information Security Management System BSI IS 684057 Patient Transport and Event Medical Services by SMA Statement of Applicability
ISO 45001:2018 BSI OHS 686158 Occupational Health & Safety
ISO 14001:2015 BSI EMS 684055 Environmental Management
ISO 22301:2019 BSI BCMS 738353 Business Continuity Management
Climate Active Department of Industry, Science and Resources Climate Active Certification Certified carbon neutral operation 2020-2021