State Medical Assistance is the only NSW-based private ambulance services provider certified to the National Safety and Quality Health Standards (NSQHS) and ISO/IEC 27001 (Information Security Management Systems). We have the NSW Health Private Paramedic Authority and Wholesale Licences and we are certified against ISO9001: 2015, AS/NZS 4801: 2001 and OHSAS 18001: 2013.
We have a dedicated internal auditor who monitors compliance and performance against all standards as well as our internal Standard Operating Procedure (SOP).
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Licences/Approvals
NSW Ministry of Health Licensing
Our licensing allows SMA to provide equivalent service levels to that of State-Based Ambulance bodies. State Medical Assistance (SMA) holds the following licenses/approvals under NSW Health
- Wholesale license (pharmaceuticals) schedule 2, 3, 4, 4d & 8
- Private Paramedic authority for schedule 2, 3 , 4, 4d & 8
- NEPT consent – via sect 67E (Health Services Act 1997)
QLD Health Licensing
Our licensing allows SMA to provide equivalent service levels to that of State-Based Ambulance bodies. State Medical Assistance (SMA) holds the following licenses/approvals under QLD Health
ACT Licensing
Our licensing allows SMA to provide equivalent service levels to that of State-Based Ambulance bodies. State Medical Assistance (SMA) holds the following licenses/approvals under ACT Health
Preferred Provider
State Medical Assistance (SMA) is the preferred provider for non-emergency patient transport (NEPT) for Ramsay Health Care within NSW.
Approved Provider
State Medical Assistance (SMA) is one of the approved providers for event ambulance services for Polocrosse NSW.
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Accreditations & Certifications
SMA are the only NSW-based private ambulance services provider certified to the NSQHS and ISO/IEC 27001 (Information Security Management Systems). We have the NSW Health Private Paramedic Authority and Wholesale Licences, and we hold ISO 9001: 2015 certification. We understand that safety is paramount in our operations and to the Destination NSW stakeholders and we hold certification to WHS standards AS/NZS 4801: 2001 and OHSAS 18001: 2013. SMA is also certified to the environmental standard ISO14001: 2015.
Table 1 summarises SMA’s current accreditations and certifications Certification Provider Cert No Expiry Certification Inclusions National Safety and Quality Health Standards NSQHS:2012 BSI ACS NSQHS 684058 15/3/2021 For the provision of Patient Transport Services and Event Medical Services. ISO 9001: 2015 – Quality Mgmt Systems BSI FS 684054 15/3/2021 Patient Transport and Event Medical Services. ISO/IEC 27001: 2013 – Information Security Mgmt System BSI IS 684057 01/3/2021 Patient Transport and Event Medical Services by SMA Statement of Applicability. AS/NZS 4801 BSI N/A Occupational Health and Safety ISO 18001 BSI N/A Occupational Health and Safety ISO 14001 BSI N/A Environmental Management -
Policies
State Medical Assistance Policies can be accessed at the following links:
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Terms & Conditions